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Google

IT Support

Certificate

This is your path to a career in IT. In this program, you’ll learn in-demand skills with no degree or experience required.

Pave your path to career success by gaining a professional Google certificate with the support of C4U

What you will learn

Gain skills required to succeed in an entry-level IT job

Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service

Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging

Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code

Skills you will gain

Debugging

Customer Service

Customer Support

Domain Name System (DNS)

Network Model

Linux

Encryption Algorithms and Techniques

Network Protocols

Ipv4

Troubleshooting

Binary Code

Cloud Computing

Jobs Assocaited with Certificate

Database administrator

Tech support specialist

IT specialist

Network engineer

Network engineer

Help desk technician

IT support spcialist

IT technician

Computer user specialist

IT assitant

There are 5 Courses in this
Professional Certificate

Course 1

Course 2

Course 3

Course 4

Course 5

Course 1

Technical
Support
Fundamentals

132,411 ratings

4.5

When you complete all of the courses in the program, you'll earn a Certificate to share with your professional network as well as unlock access to career support resources to help you kickstart your new career.

About this course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program.

What you will learn

Understand how the binary system works

Learn how applications are created and how they work under the hood of a computer

Utilize common problem-solving methodologies and soft skills in an Information Technology setting

Assemble a computer from scratch

Choose and install an operating system on a computer

Understand what the Internet is, how it works, and the impact it has in the modern world

Skills you will gain

Binary Code Troubleshooting Customer Support Linux

Skills you will gain

Course 2

The Bits and
Bytes of
Computer Networking

37,998 ratings

4.7

When you complete all of the courses in the program, you'll earn a Certificate to share with your professional network as well as unlock access to career support resources to help you kickstart your new career.

About this course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program.

What you will learn

Understand how the binary system works

Learn how applications are created and how they work under the hood of a computer

Utilize common problem-solving methodologies and soft skills in an Information Technology setting

Assemble a computer from scratch

Choose and install an operating system on a computer

Understand what the Internet is, how it works, and the impact it has in the modern world

Skills you will gain

Binary Code Troubleshooting Customer Support Linux

Skills you will gain

Course 3

Operating
Systems and
You: Becoming
a Power User

22,045 ratings

4.7

When you complete all of the courses in the program, you'll earn a Certificate to share with your professional network as well as unlock access to career support resources to help you kickstart your new career.

About this course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program.

What you will learn

Understand how the binary system works

Learn how applications are created and how they work under the hood of a computer

Utilize common problem-solving methodologies and soft skills in an Information Technology setting

Assemble a computer from scratch

Choose and install an operating system on a computer

Understand what the Internet is, how it works, and the impact it has in the modern world

Skills you will gain

Binary Code Troubleshooting Customer Support Linux

Skills you will gain

Course 4

System
Administration
and IT
Infrastructure
Services

19,062 ratings

4.7

When you complete all of the courses in the program, you'll earn a Certificate to share with your professional network as well as unlock access to career support resources to help you kickstart your new career.

About this course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program.

What you will learn

Understand how the binary system works

Learn how applications are created and how they work under the hood of a computer

Utilize common problem-solving methodologies and soft skills in an Information Technology setting

Assemble a computer from scratch

Choose and install an operating system on a computer

Understand what the Internet is, how it works, and the impact it has in the modern world

Skills you will gain

Binary Code Troubleshooting Customer Support Linux

Skills you will gain

Course 5

IT Security:
Defense
against the
digital dark arts

16,121 ratings

4.8

When you complete all of the courses in the program, you'll earn a Certificate to share with your professional network as well as unlock access to career support resources to help you kickstart your new career.

About this course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program.

What you will learn

Understand how the binary system works

Learn how applications are created and how they work under the hood of a computer

Utilize common problem-solving methodologies and soft skills in an Information Technology setting

Assemble a computer from scratch

Choose and install an operating system on a computer

Understand what the Internet is, how it works, and the impact it has in the modern world

Skills you will gain

Binary Code Troubleshooting Customer Support Linux

Skills you will gain

I worked in retail and needed to make a change. The certificate is really designed for you to go at your own pace. This is something that anybody can do

Daniel, IT Support Specialist at Central Community College and Google IT Support Certificate graduate

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